Warranty Policy

The PAI Control comes with a 1-year warranty covering defects in materials and workmanship; damage from misuse is not covered.

LIMITED WARRANTY STATEMENT:

Thank you for selecting the Pai device.

NOTE: This is a simplified and concatenated version of the standard warranty terms and
conditions. For the complete warranty terms and conditions, please download the
complete warranty document of the individual device.

During this warranty period, if any manufacturing defect arises in the Device, PAI
CONTROLS will, at its sole discretion, replace the Device with a new or refurbished
Device that is equivalent to the Device to be replaced.

IMPORTANT:

Please retain your receipt as proof of purchase.

Table with Headings
SR NO. PRODUCT SERIES MODEL NO. MRP (INCLUDING ALL TAXES) WARRANTY PERIOD (IN MONTHS)
1 πSens πS1 ₹ 2,450.00 12
2 πSens πS2 ₹ 2,750.00 36
3 πSens πS2+ ₹ 2,600.00 36
4 πSens πS3 ₹ 4,600.00 36
5 πLock πL1 ₹ 24,000.00 24
6 πLock πL1+ ₹ 30,000.00 24

This limited warranty does not cover the following (Collectively Ineligible Products)

  1. If the warranty seal on the Device is broken.
  2. Devices that have been subjected to: (a) modifications, alterations, tampering or
    improper maintenance and repair (b) handling, storage, installation, testing or use
    not in accordance with any User guide, Placement guidelines, other instructions
    provided by PAI Controls(c) abuse or misuse of the product. (d) breakdown,
    fluctuations, or interruptions in electrical power or the telecommunication network; or (e) Acts of God, including but not limited to lighting, flood, tornado, earthquake or
    hurricane.
  3. errors and damage caused by: (a) liquid ingress, or spilled food, or physical abuse,
    or normal wear and tear, (b) use of or being connected to any accessory which was
    not supplied or authorized by PAI controls.
  4. Plastic components like front or back covers plus rubber components.
  5. Physical or cosmetic damage.